Every Feature the AI Needs
to Never Miss a Lead
From AI voice calls to WhatsApp follow-ups to contact intelligence — MsgMood gives you everything to automate the full lead lifecycle with zero human effort.
AI WhatsApp & SMS Follow-Up
First message in under 60 seconds
The moment a new lead comes in, MsgMood sends a personalized WhatsApp message based on the ad, funnel, and intent. Not a generic template. If the lead has no WhatsApp, AI instantly switches to SMS — zero gaps.
- Personalized message sent the moment a lead arrives
- Contextual — based on ad, funnel, and lead intent
- Auto-fallback from WhatsApp to SMS if needed
- Keeps the thread alive with follow-ups every hour
AI Voice Calls
60 seconds later — AI calls
After the first WhatsApp or SMS message, AI calls the lead and continues the exact same conversation. It answers questions, handles objections, suggests available times, and books directly into your calendar. No human involved at all.
- AI calls lead 60 seconds after the first message
- Continues the same conversation across channels
- Answers questions and handles objections naturally
- Books meetings directly into your calendar
- Retries after 1 hour if no answer
Persistent AI Follow-Up
Never lets a lead go cold
If a lead doesn't respond or answer, MsgMood retries automatically — across WhatsApp, SMS, and voice — until the lead books a meeting or is fully exhausted. Same brain across every channel. No manual intervention needed.
- Retries via call, WhatsApp, and SMS after 1 hour
- Stops only when demo is booked or lead exhausted
- 100% follow-up rate — no lead ever falls through the cracks
- Configurable retry intervals and limits
AI-Powered Auto-Response
Human-like conversations, zero delay
MsgMood's AI engine responds to every incoming message instantly — across every connected channel — with natural, context-aware replies that feel genuinely human. No scripted bots. No delayed responses. Just intelligent conversation at scale.
- Instant replies on WhatsApp, SMS, Messenger, Instagram, Telegram & Email
- Context-aware — remembers the full conversation history
- Handles queries, complaints, orders, and FAQs autonomously
- Escalates to human agent when needed with full context intact
Unified Inbox
One place for every conversation
Stop juggling between WhatsApp Web, Facebook Business Suite, Instagram DMs, and email tabs. MsgMood brings every customer conversation from every channel into a single, beautifully organized inbox so you never miss a message.
- All channels visible in one unified feed
- Assign conversations to specific agents or teams
- Filter by channel, status, date, or assignee
- Full conversation history preserved across sessions
- Real-time notifications for new messages
Contact Intelligence
Know everything about your contacts
Upload any list of phone numbers and instantly get rich, 99.99% accurate contact intelligence — WhatsApp presence, business verification, active days, gender & age demographics. Always real-time, never cached. No WhatsApp account needed — zero ban risk, zero conversation loss.
- WhatsApp detection — is the number on WhatsApp?Live
- WA Business profile verificationLive
- Last active days & activity signatureLive
- Gender & age demographic detectionLive
- 99.99% accuracy — industry-leading precisionLive
- Real-time detection — we never serve cached dataLive
- No WhatsApp account needed — zero ban riskLive
- Telegram number detectionSoon
- Email → Facebook account detectionSoon
Bulk Messaging
Reach thousands of contacts with one click
Select any number of contacts from your enriched contact list and send personalized marketing or transactional templates in bulk. Whether it's a promotional campaign or a service update — deliver at scale with precision.
- Select and message any number of contacts at once
- Send WhatsApp approved template messages
- Single or bulk template broadcasting
- Campaign-level delivery tracking and analytics
- Schedule messages for optimal delivery times
Team Management
Collaborate with role-based access
Add your whole support or sales team to MsgMood with flexible role-based permissions. Agents can monitor, take over, and close conversations — while managers get full visibility across the team's performance.
- Invite unlimited team members
- Role-based inbox access (Admin, Agent, Manager)
- Agents can take over chatbot conversations instantly
- Transfer conversations between agents
- Team performance analytics
Chatbot Builder
No-code AI chatbot for your website
Build and deploy a powerful AI chatbot on your website in minutes — no coding required. The chatbot handles bookings, orders, queries, and support 24/7, and passes control to a live human agent whenever needed.
- Auto-book meetings and schedule calls
- Take customer orders with guided flows
- Answer FAQs and handle product queries
- Seamless handoff to human agents
- Embed on any website with a single script tag
Third-Party Integrations
Connect the tools you already use
MsgMood integrates with the tools your business depends on — from lead capture to scheduling to e-commerce. Sync data automatically and trigger workflows without any manual work.
- Meta Leads — auto-import Facebook & Instagram leads
- Calendly — AI schedules meetings via your Calendly link
- WP-Admin — sync WordPress orders & customer data
- More integrations shipping every sprint
WhatsApp Intelligence Without Using
Your Own WhatsApp Account
MsgMood's detection runs 100% independently. We validate every number in real-time against WhatsApp's network — without ever connecting to your account, sending a message, or exposing your identity.
No Account Bans — Ever
Other tools connect your own WhatsApp number and risk a permanent ban. MsgMood never uses your account. Your number is completely safe.
Zero Conversation Loss
A ban wipes your entire chat history. Since MsgMood never touches your account, your inbox stays 100% intact — no conversations ever at risk.
Cut Marketing Cost Dramatically
Pre-validate your list before sending a single message. Only reach contacts who are actually on WhatsApp — reducing wasted spend and boosting ROI.
Safe Omnichannel Marketing
Identify which contacts are on WhatsApp, SMS, or neither — then route each lead to the right channel automatically, safely, and at scale.
How is account-free detection possible?
MsgMood uses proprietary infrastructure to validate phone numbers against WhatsApp's network in real-time — without sending messages, connecting to your account, or exposing your identity in any way. Your contacts never know they were checked. Your number stays untouched. You get 99.99% accurate intelligence — delivered without the risk.
Start using MsgMood today
WhatsApp detection is live and ready. Join now and get early access to every feature as it ships.